GENERAL CONDITIONS
Terms and Conditions of Use
(Version 1, Last updated: 12-04-2024)
1. Introduction
Digital Rewards Ltd (hereinafter referred to as “the Company”), registered in the England and Wales Companies Register under number 10722780, with its head office located at 46 Albert Street, Fleckney, Leicester, LE8 8BA, UK, offers a subscription service for FitSync, an application dedicated to fitness and wellness. The subscription includes:
- Unlimited access to personalized exercises tailored to your goals and needs.
- Use of tools compatible with Apple Health and Google Fit to track your progress.
- Advice on equipment and innovative fitness solutions, all at a competitive price of €29.90/month.
2. Application Access
The Subscriber is responsible for the technological means required to access the application, including a compatible device, an Internet connection, and a valid email address.
- The service is available 24/7, subject to maintenance or unforeseen events.
- The application is hosted by Anyfes Digital in Barcelona, Spain.
3. Subscription and Eligibility
Eligibility conditions:
- To subscribe to FitSync, you must:
- Be in good physical health and of legal age (+18 years).
- Reside in mainland France.
- Provide accurate information during registration.
The Company reserves the right to verify the information provided and to terminate a subscription in case of false statements or invalid payment methods.
Subscription Terms:
- Sign up via the official website or through promotional campaigns.
- The Subscriber receives a confirmation email once payment is validated.
4. Service Purpose
The subscription provides access to:
- Custom exercises: personalized according to your physical condition and goals.
- Tailored solutions: advice on equipment needed to optimize your performance.
- Technological integration: compatibility with Apple Health and Google Fit for advanced tracking.
5. Pricing and Payment
The subscription cost is €29.90/month with no commitment and is automatically renewed.
- Payment is exclusively by credit card.
- Monthly billing is accessible from your personal account.
- In case of non-payment, the Company reserves the right to suspend access to the application.
6. Cancellation and Withdrawal
Cancellation:
- You can cancel at any time:
- By email at contact@digitalrewards.online.
- By phone at +33 1 82 88 63 13.
Cancellation will take effect at the end of the current subscription period.
Right of withdrawal: In accordance with the law, the Subscriber has a 14-day withdrawal period from the date of subscription.
7. Data Protection
The collected data is processed in accordance with the Privacy Policy. The Subscriber has the right to access, correct, and delete their data, which they can exercise by contacting: contact@digitalrewards.online.
8. Complaints and Mediation
In case of disputes, the Subscriber can contact customer service:
- By email: contact@digitalrewards.online
- By phone: +33 1 82 88 63 13
If no amicable resolution is found, the Subscriber can contact the European Commission’s dispute resolution platform.
9. Applicable Law
These Terms and Conditions are governed by British law. In case of disputes, the Subscriber may refer to the competent jurisdictions under the applicable law.
For any other questions, contact us at contact@digitalrewards.online or at +33 1 82 88 63 13.